FAQs
Current lead times are listed on our website. Business days are Mon-Fri excluding holidays. You will receive an email when your order ships. If you have questions, feel free to email us.
We do not take custom orders. Everything we offer is listed on our website. You can request a specific gun on the page of the holster. Requests do not guarantee a holster will be made for that gun.
In November of 2024 we switched to a new website. Any orders placed before that will not show up on your order history in your account. Please email sales@blackarchholsters.com and we can pull any order history you may need.
No, only our Gradient, Entrada, and Rev-Con have a light bearing option. If you would like a light bearing hybrid holster check out the Gradient Hybrid
In November of 2024 we switched to a new website. Any web accounts created before then were deleted and a new account will need to be created. Please email us with any questions or to get your order history pre Nov-2024
All of our clips come down to personal preference, ie; plastic vs. metal. You can view each clip and read descriptions for each one on our Accessories page.
We do not guarantee fitment on any aftermarket modifications.
No, those are limited runs, and once the month is over that design is gone. Click here to view current holster of the month
Our Concealment Wedges provide additional concealment and comfort for our full Kydex holsters. They adhere with velcro to the kydex against your body. Because of the tapered design, it tilts the grip of your gun closer to you, resulting in less printing when carrying.
All holsters have a retention screw next to the trigger guard (Entrada is located on the backside). Simply loosen/tighten the screw to your liking.
We do not sell our shells separately. Every shell and backer is made custom to each gun so they are not interchangeable.
Our designs change over time. If your shell does not fit, it is likely because the shell or backer are not optic cut. An optic cut shell must pair with an optic cut backer.
Any alterations to the holster will void the lifetime warranty.
Send us an email and we will happily send you a replacement.
Click here to view our Return and Warranty policy's
All of our holsters are designed off of the suggested rail key from the manufacture. If you change the rail key to a different one we can no longer guarantee fitment of the holster. View the rail key fit guide from the light manufacture or contact us to know what rail key to use.
We slimmed down color options to get our production time quicker so we can ship holsters as fast as possible.
Still have questions?
Check out the above FAQ section for quick answers to your questions. If you still have questions, please contact us using the form below to help us stay focused on production and design and keep lead times low. However, if you need to speak with someone immediately please text us at (435) 261-2231. Thanks!